These bonus-terms cover eligibility, wagering, game contributions and withdrawals for Supraplay Casino promotions. Each offer may have its own qualifying deposit, code and reward conditions. The specific conditions stated for an offer apply alongside the general bonus rules; where a VIP term provides a specific exception, that exception applies to the relevant VIP reward.
Key Bonus Conditions
- Players must meet the applicable minimum gambling age and hold only one account per person, IP address, computer and household.
- Deposit bonuses generally require a minimum £20 deposit. The first-deposit offer requires one qualifying transaction of at least £20.
- Standard deposit bonuses and free-spin winnings require 40× wagering. VIP level rewards require 3× wagering.
- The standard maximum bet while a bonus is active is £5; the High-Roller bonus permits £10.
- Bonus funds and associated winnings are removed when the relevant bonus expires. Specific cashout limits apply to no-deposit and cashback bonuses.
Eligibility and Participation
Players must be at least 18, or meet any higher minimum gambling age that applies to them. Only one account is permitted per user, IP address, computer and household. Bonus eligibility is further limited to one person, device, IP address and browser. Account sharing and payments made from someone else’s account are prohibited.
Real-money play is unavailable in Belarus, Curaçao, Estonia, Israel, Latvia, Lithuania, the United States, Cyprus, Georgia, Brazil, Poland, Russia, Turkey and Malta. Deposit bonuses are also unavailable to players in Finland, Croatia and Serbia. Only one bonus may be active at a time.
Conditions for Individual Promotions
Welcome and Deposit Bonuses
The first-deposit offer provides a 100% match up to £250 and 200 free spins. It requires a single first deposit of at least £20 and the code LAGOON. The first spin batch follows the qualifying deposit; the remaining spins are allocated in daily batches of 20 over 10 days. Each later batch requires 1× wagering of the qualifying deposit. The deposit bonus and free-spin winnings each carry 40× wagering.
The general minimum deposit for deposit bonuses is £20. Friday Reload is listed with the code SUPRA, but no fixed reward amount is specified in the supplied terms.
Free Spins and Reloads
Monday free spins use the code TROPIC. A deposit from £20 to £50 awards 20 spins, a deposit from £50 to £100 awards 50 spins, and a deposit above £100 awards 100 spins. Winnings from these spins require 40× wagering. Reload free spins unlock after 1× wagering of the qualifying deposit; their winnings also require 40× wagering. Spin allocation and the wagering of spin winnings are separate conditions.
Cashback and Loyalty Rewards
Supra Points can be exchanged for bonus funds at 300 points for £1. Cashback-bonus winnings have a £10,000 payout ceiling under the general bonus terms. VIP level free spins and cash prizes require 3× wagering. The supplied terms do not specify a single qualifying deposit or code for cashback or VIP level rewards.
Wagering Requirements and Balance Rules
The 40× requirement applies separately to the first-deposit bonus and to winnings from its free spins. Winnings from Monday and reload free spins also require 40× wagering. VIP level rewards have a separate 3× requirement. These are bonus conditions, distinct from the general rule requiring deposits to be wagered 3× before withdrawal.
For linked deposit bonuses, cash funds are used before bonus funds. Only eligible play contributes toward wagering, at the rates set out below. While a bonus is active, bets must stay within the applicable maximum: £5 under the standard terms or £10 for the High-Roller bonus. These limits include purchased game features and doubling actions.
Game Contributions and Exclusions
| Eligible game type | Wagering contribution |
|---|---|
| Standard qualifying slots | 100% |
| Listed non-live table games, video poker and crash games | 5% |
The 5% rate applies only to the listed qualifying games in those categories, not automatically to every table, poker or crash title. No further game-by-game bonus exclusion list is supplied. Provider availability restrictions are separate from wagering contributions: NetEnt games are unavailable in the United Kingdom, and NYX games are unavailable in Canada.
Bonus Expiry and Cancellation
The first-deposit free spins are allocated over 10 days. After the first batch, successive batches are released at 24-hour intervals only when the qualifying deposit-wagering condition is met. No separate spin-use deadline, wagering deadline or applicable timezone is specified in the supplied terms.
When a bonus expires, its bonus funds and associated winnings are removed. Requesting an early withdrawal forfeits the unfinished bonus and its associated winnings. The supplied terms do not state that this forfeiture removes the player’s deposited funds.
Withdrawals and Maximum Cashout
Bonus winnings remain subject to their applicable wagering requirement before withdrawal. Deposits must also meet the separate 3× wagering rule. A withdrawal requested before bonus wagering is complete forfeits the unfinished bonus and associated winnings. Identity verification may be required; a player asked to verify has two weeks to complete the requested checks.
Keep the limits distinct: £250 is the maximum first-deposit match award, not a cashout limit. The standard £5 maximum is a bet limit, not a withdrawal limit. No-deposit bonus withdrawals are capped at £50 and require a qualifying £20 deposit. Cashback-bonus winnings have a £10,000 payout ceiling.
Restricted Conduct and Complaints
Duplicate accounts, account sharing and third-party payments are prohibited. The one-person, device, IP address and browser eligibility rule also applies to bonuses. Bets above the applicable bonus maximum breach the stated betting condition. Using a VPN to bypass provider restrictions is prohibited. The supplied terms do not state a separate penalty for every type of breach, so no additional forfeiture rule is assumed here.
Players can raise a bonus question or complaint through live chat or email support, available 24/7. No separate complaints escalation route is specified in the supplied information.